We tailor the material that you receive to the course that you're taking. Therefore, you will only receive access to the course you've bought.
What are the recommended technical specifications my PC needs to run BPP Learn Online?
This is what we recommend as a minimum. However, it may be possible to view BPP Online with a computer that has specifications that aren't at this level. If you have problems please check your computer by clicking on Start and then right-clicking on My Computer. Select Properties ... . You'll see the processor speed and RAM.
To see the screen resolution and screen colours click on Start and then on Control Panel. Next, click on Change the screen resolution. This will display a window that shows the resolution of your computer and the screen colours. BPP does not recommend you change any of these settings without first contacting your company's IT department if you're using a work computer.
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Windows XP or higher
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Processor: 800 MHz or higher
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Memory: 128MB RAM or higher
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Screen resolution: 1024x768 or higher
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Screen colours: 32 bit (high colour) or higher
Unfortunately the Financial Maths interactive study modules will not run on Apple Macs.
Do I need any additional software to run BPP Learn Online?
Yes, you do. We recommend you use either Intenet Explorer 6/7 or Mozilla Firefox 2/3 browsers. For each browser you'll need to have the Adobe Flash plugin to view all full tutorials. This is usually pre-installed but if you run into problems please follow the instructions on screen.
It should also be configured to allow JavaScript and Active X controls.
More info ...
The MP3 tutorials will play in your browser. However, if you wish to download them you'll need software such as iTunes or Windows Media Player to play them offline on your computer.
More info ...
This is also the case for the tutorials in MV4 format that have been designed specifically for hand held devices such as the iPod video.
More info ...
To view the Financial Maths interactive study modules you'll need two things. First, you need the Adobe Authorware plugin. Second, you need the Java virtual machine in order to view the study modules. We recommend you donwnload Jave VM 1.5.
All these plugins are free of charge and are linked to below. Click on the appropriate link and follow the onscreen instructions to install.
Should I use a particular browser?
BPP Learn Online runs in Microsoft Internet Explorer (IE6 and above), Firefox (2.0 and above) and Opera (6 and above). Use the links below to download the latest versions of these browsers:
BPP Learn Online does not support AOL Explorer at this time.
I have a 3G modem and am having problems accessing Learning Modules, what can i do?
Unfortunately the interactive learning modules will not work with 3G modems
What if I have any other questions?
Feel free to contact us if you have any further queries.
Viewing online tutorials
I've clicked on the link to launch an online tutorial but it doesn't load. What do I do?
I can't see the whole of an online tutorial on my screen. What should I do?
You need to increase the screen resolution to a minimum of 1024x768. On a Windows operating system the easiest way to change this is to minimize open windows so you can see the desktop. Next, right-click and select Properties from the menu. Click on the Settings tab and change your screen resolution to 1024x768.
Viewing Interactive Financial Maths modules
Do I need any additional software to view the Interactive Financial Maths tutorials?
Yes, you'll need to install into your browser the Macromedia Authorware plug-in. On this page you can select whether you need to install for Internet Explorer or Netscape browsers.
Should I use a particular browser?
The tutorials will run on Microsoft Internet Explorer 4.x and above, Netscape 4.x and above and Firefox 1.x and above. However, you won't be able to use Safari to view them. If you use a Mac, please use Internet Explorer 5.5.
Listening to audio downloads
How do I download the audio files?
Right click on the title of the MP3 and select 'Save target as' option from the menu. Browse to the location you wish to save the file and click on the Save button.
For Macs:
Hold down the Ctrl key and click the MP3 link. Select 'Download linked file' and the file download process should begin. Once the file has downloaded, look for the file in your download folder, this is usually your desktop.
Help! I can't hear anything when I play the audio download. What do I do?
Please check the following:
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Do you have a sound card installed?
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Are your volume settings correct? If you have Windows XP you can check this by going to Start > settings > Control Panel and double clicking on the sound and audio devices icon. On the volume tab make sure that mute is not checked. Click on the Advanced button on the volume tab and make sure that the volume is set to high in the volume control section.
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Check that your speaker cables and headphones are plugged into the correct socket and have not come loose.
When I click on the link to play the MP3 it doesn't load? What should I do?
Please make sure you have software installed that can play MP3s such as Windows Media Player or QuickTime.
Viewing video downloads
How do I download the video files?
Right click on the title of the MP4 and select 'Save target as' option from the menu. Browse to the location you wish to save the file and click on the Save button.
For Macs:
Hold down the Ctrl key and click the MP4 link. Select Download linked file and the file download process should begin. Once the file has downloaded, look for the file in your download folder, this is usually your desktop.
I can't hear anything when I play the video download. Do I need additional software to play it?
You will need software to play MV4 files such as Windows Media Player or QuickTime. If you are using an iPod then you will need iTunes to download the mMV4 file onto your video iPod.
Taking a Test
How do I take one of BPP's tests?
Each test is represented by a green computer icon. Open the test by clicking the link. You'll see a pre-launch screen that explains how to display the next or previous question, how to review the questions you have or haven't answered and the differences between the close and finish buttons. You select an answer by choosing the radio button next to the options provided.
Once you have answered as many questions as you can you should click the finish button. This then allows you to check which answers were correct and view the feedback provided by BPP. If you are in the middle of a test and don't have time to finish it, clicking close will allow you to return to the test at a later date. To continue taking the test you need to click the Review link that appears once there are completed or interrupted tests.
If you disagree with the answer provided or need to discuss it further, click the link in the top right of the question page. This will open an email for you with the email subject pre-populated with the question ID.
Viewing PDF files
I've clicked on the link to launch a PDF but can't view it. What do I do?